Description The CIC helps to answer questions about PA state government. CIC operators also collect public comments and forward that information to the appropriate state offices.
Other Information The Commonwealth Information Center (CIC) provides directory assistance and information services for the Commonwealth. The CIC maintains several data banks which include telephone listings for Commonwealth employees, departments, commissions, offices and bureaus. The CIC also maintains listings of referral numbers and agency help lines. CIC operators answer questions and provide vital information to Commonwealth constituents and employees. They also record opinions, comments and complaints, which are forwarded to the appropriate Commonwealth agencies and/or the Governor?s Office.